Privacy Policy
The Light Association Limited (‘we’, ‘us’, ‘our’) is a registered Australian charity and is registering as a charity in the United Kingdom. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) for Australian donors, and the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 for UK donors.
1. Who We Are
The Light Association Limited is the Data Controller of your personal information. We determine the purposes and means of processing your personal data. ABN: 25 681 356 963.
2. What Information We Collect
When you donate, volunteer or contact us, we may collect your name, email address, phone number, postal address, donation history and payment details. Payment card details are processed securely by our payment provider — we do not store card numbers. We also collect basic website data (such as IP address, browser type, pages visited) via log files and cookies.
3. Legal Basis for Processing (UK/EEA Donors — GDPR)
For UK and EEA donors, we process your data on the following legal bases:
- Contract: when you make a donation or register for an event.
- Consent: when you agree to receive marketing communications or accept cookies.
- Legitimate interests: to administer our services, prevent fraud, and send updates to existing supporters.
- Legal obligation: to comply with charity reporting, tax, and accounting requirements.
4. How We Use Your Information
We use your information to process donations, issue tax receipts, send updates about our work, respond to your enquiries, and meet our legal obligations to the ACNC, ATO (Australia) and the Charity Commission (UK). We will not use your information for any other purpose without your consent.
5. Who We Share It With
We do not sell your personal information. We may share it only with payment processors (e.g. Stripe or PayPal), email platforms, regulatory bodies (ACNC, ATO, UK Charity Commission), and overseas program partners where needed to deliver aid. All partners are required to handle your data to the same standard as this policy requires.
6. International Data Transfers
The Light Association operates programs in multiple countries. Where personal data is transferred outside Australia or the UK/EEA, we ensure it is protected by appropriate safeguards, including standard contractual clauses approved by the ICO (UK) or equivalent Australian privacy standards.
7. How Long We Keep Your Data
We keep your personal information only as long as necessary. Financial records are retained for 7 years as required by Australian and UK law. We consider the nature and sensitivity of your data when determining retention periods.
8. Cookies and Tracking
Our website uses cookies to improve your experience and analyse site traffic. Non-essential cookies (such as analytics or advertising cookies) will only be placed with your consent via our cookie consent banner. You can manage your preferences at any time through your browser settings or our cookie consent tool.
9. Children’s Information
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided information on our website, please contact us immediately and we will remove it promptly.
10. Your Rights — Australian Donors
Under the Australian Privacy Act, you have the right to access, correct or request deletion of your personal information, and to opt out of marketing at any time. Contact us using the details below to exercise these rights.
11. Your Rights — UK/EEA Donors (GDPR)
Under UK GDPR you have the right to: access your data (DSAR), rectify inaccurate data, object to processing, restrict processing, data portability, and withdraw consent at any time.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk
12. Privacy Complaints — Australia
If you have a concern, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.
13. Online Policy Only
This Privacy Policy applies only to information collected through our website and online activities. It does not apply to information collected offline.
14. Contact Us
Email: info@thelightassociation.com.au
Website: https://thelightassociation.com.au
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